📦 LFG Store Policies

Thank you for shopping with Liv Fit Groove (LFG)! We’re so glad you’re here. Please read through our store policies before placing your order. These guidelines help us ensure a smooth experience for you and allow us to keep spreading joy through movement and merch!

🛍️ Order Processing

All products are made to order and fulfilled through a trusted third-party drop shipping partner.
Please allow 2–7 business days for processing before shipping.
Once your order is processed, you’ll receive a confirmation email with tracking details.

🚚 Shipping

Shipping times vary depending on your location:
- U.S. orders: 5–10 business days after fulfillment
- International orders: 10–20 business days (customs may affect delivery)
Shipping fees are calculated at checkout based on your address.
We are not responsible for shipping delays caused by carriers, weather, or customs.

🔁 Returns & Exchanges

Because each item is made to order, we do not accept returns or exchanges unless your item arrives damaged or with a manufacturing error.

If there’s an issue:

Please contact us at [your email] within 7 days of delivery.
Include a photo of the item and a brief description of the issue.
If eligible, we’ll send a replacement item at no additional cost.

❌ Cancellations

Orders can only be canceled within 12 hours of purchase. After that, they go into production and cannot be changed or refunded.

📧 Contact Us

If you have any questions or concerns about your order, feel free to reach out at bookings@livfitgroove.com. We're a small business with a big heart, and we're here to help.

🙏 Thank You for Supporting Small!

Every purchase helps fund our mission to spread joy, confidence, and movement through dance fitness. You're not just buying a product — you're backing a dream.

Let’s Liv Fit Groove together. 💛